Frequently Asked Questions

Orders are processed within 1–2 business days. Standard U.S. shipping typically takes 2–5 business days. You'll receive a tracking number once your order is on its way.

Some favorites return, but many curated pieces are limited.

We take great care in packaging, but if something arrives damaged, please contact us within 48 hours of delivery and we'll make it right.

Orders are processed quickly, but if you need to make a change, reach out within 24 hours and we'll do our best to help.

Most of our pieces are designed to be lightweight and comfortable for all‑day wear. Specific product details can be found on each product page.

Our jewelry features high‑quality alloy metals, sparkling crystals, and elegant finishes. Each piece is crafted to look luxurious without the luxury price tag.

To keep your pieces looking their best, avoid contact with water, perfume, and lotion. Store them in a cool, dry place — preferably in the pouch or box they arrived in. Check-out the "how to care for your jewelry page" for more info

Many of our pieces use hypoallergenic materials, but if you have specific sensitivities, feel free to contact us before ordering and we'll guide you to the best options.

Every Jeweltique Luxe order arrives beautifully packaged and ready to gift — whether it's for someone special or for yourself.